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Frequently Asked Questions

Credit Types Explained

Answer: We offer different Credit types: Subscription Credits: Renew automatically with your active membership. Purchased Credits: Never expire and are used after your subscription Credits. Daily Check-in Credits: Free Credits earned by checking in daily. They expire after the validity period shown in the app. The app automatically uses the most suitable Credit type.

Why haven’t my Credits arrived after purchasing membership?

Answer: Your Credits are usually added instantly after payment. If they don't appear: Make sure you're signed in to the correct account. Wait a few minutes and refresh the app. Check that your payment was successful. If the issue continues, contact support with your purchase receipt.

Why didn’t my membership or Credits transfer after signing in?

Answer: Memberships and Credits are linked to the account used during purchase. If you signed in with a different account, your purchase won't appear. Please sign in using the original account or contact support.

How do Credits work?

Answer: Every AI generation consumes Credits. Different AI models and features may require different amounts of Credits. The required Credits are displayed before you generate.

How many images or videos can I create?

Answer: There is no fixed limit. You can generate as many images or videos as your available Credits allow.